FAQ

Booking with us is easy. You can make a reservation through our website or by contacting our customer service team at +1 815 591 5466. Provide your details, including the date and time of your ride, pickup and drop-off locations, and any special requests.

We accept various payment methods, including major credit cards, cash, and electronic payment options. Payment details will be discussed during the reservation process.

Our cancellation policy may vary depending on the type of service and reservation. Specific terms and deadlines for cancellations will be provided at the time of booking. Late cancellations or no-shows may result in charges.

Yes, you can select the type of vehicle you prefer when making a reservation. We offer a range of vehicles, from elegant sedans to spacious SUVs and luxurious limousines.

We recommend booking your ride as early as possible, especially for airport transfers. Booking in advance ensures vehicle availability and allows us to plan your service efficiently.

Yes, our chauffeurs are highly trained professionals with extensive experience in the transportation industry. They are knowledgeable about the Chicago area and dedicated to providing you with a safe and enjoyable ride.

We will do our best to accommodate last-minute changes, but they may be subject to availability. Please contact our customer service team as soon as possible to discuss any changes to your reservation.

Our team monitors flight schedules, so we will be aware of any delays. Your chauffeur will adjust the pickup time accordingly, ensuring a smooth transition from the airport.

Absolutely! We specialize in providing transportation for special occasions, including weddings, proms, anniversaries, and more. Our luxury vehicles and professional chauffeurs will make your event even more memorable.